1. The Devgad Mango Season 2018 is starting on 14th March and the first dispatch will be on 18 March for Pune, and 26th March for all other cities.

    2. The ordering system will be week-based, where you will have to first select the week when you want the delivery, and then you will see the prices for that week. You can choose only one week at a time while ordering. For different weeks, please put in different orders.

    3. Your payment will be taken online, and our payment gateways are PayU and Billdesk. We ship our courier through Fedex, and bus parcels through many of the bus transport operators available.

    4. Each order week is Monday to Saturday. Order for each week will stop on Thursday of the earlier week. Your order will be dispatched on the Tuesday of the week that you select, and you will receive it anytime by Friday. Below is the table of order weeks, their order closure date and dispatch date!

    5. Order Week Order Closes on Dispatch on Expected Delivery Before
      From To
      13-Mar-18 16-Mar-18 16-Mar-18 18-Mar-18 (Only Pune) 18-Mar-18 (Only Pune)
      26-Mar-18 31-Mar-18 22-Mar-18 26-Mar-18 31-Mar-18
      2-Apr-18 7-Apr-18 29-Mar-18 2-Apr-18 7-Apr-18
      9-Apr-18 14-Apr-18 5-Apr-18 9-Apr-18 14-Apr-18
      16-Apr-18 21-Apr-18 12-Apr-18 16-Apr-18 21-Apr-18
      23-Apr-18 28-Apr-18 19-Apr-18 23-Apr-18 28-Apr-18
      30-Apr-18 5-May-18 26-Apr-18 30-Apr-18 5-May-18
      7-May-18 12-May-18 3-May-18 7-May-18 12-May-18
      14-May-18 19-May-18 10-May-18 14-May-18 19-May-18
      21-May-18 26-May-18 17-May-18 21-May-18 26-May-18
    6. Due to cyclone, rains and unruly weather, the entire Season 2018 will be of 9 weeks only, down from 12 weeks last year.

    7. There are two modes of delivery, one is home delivery and other is bus transport pick up. In home delivery, you will get your order delivered to your home. In bus transport you get the order delivered to your chosen pick up centre in your city, from where you will have to pick up your order. Delivery is chargeable. Bus Transport Pick up is charged at standard Rs 150 per dozen, while home delivery has charges that vary according to the city and quantity you choose. Bus Transport Delivery is available in limited cities, and we are working to add more.

    8. In case, due to reasons beyond our control, if we are not able to give home delivery, we reserve the right to send order as parcel via ST bus or travels bus, and you will need to collect the parcel from the ST or travels office. In such cases, you will be informed in advance. If you do not want this option, and courier will not reach you, we will have to cancel your order and refund your money.

    9. For bad mangoes, we offer replacement and the detailed process is mentioned here. http://devgadmango.com/bad-mangoes/

    10. Do not keep Devgad Mangoes in the refrigerator, they will go bad, as explained here http://devgadmango.com/alphonso-in-the-fridge-please-no/

    11. For any dispute, you should call us, or email us. Please do not write bad things about us on social media. No one is 100% perfect, right? We may make mistakes, but we will improve.

    12. We have also launched http://devgadmango.com/mango-bonds/